Privacy Policy
Introduction
At Studio Donna Lifestyle, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website, book our services, or communicate with us.
By using our website or providing your information, you agree to the practices described in this policy.
Information We Collect
Studio Donna may collect the following information when you interact with us:
- Name
- Email address
- Phone number
- Mailing address
- Appointment details
- Service preferences
- Any information submitted through our contact forms, booking systems, emails, or SMS communication platforms
We collect this information to provide better services, respond to inquiries, schedule appointments, and improve your overall experience.
How We Use Your Information
Studio Donna uses your personal information for purposes including:
- Scheduling and managing appointments
- Providing salon, spa, and medical aesthetic services
- Sending appointment confirmations and reminders
- Sharing updates about services, promotions, and special offers
- Responding to customer questions and requests
- Improving our website and customer experience
Your information is only used for legitimate business purposes related to Studio Donna services.
SMS Communication Policy
By providing your phone number, you consent to receive SMS messages from Studio Donna regarding appointments, services, promotions, and updates.
Message frequency may vary depending on your interactions with our services.
Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages depending on your mobile plan.
Studio Donna does not require SMS consent as a condition of purchasing any products or services.
Data Protection & Security
Studio Donna takes reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
We use secure systems and trusted service providers to maintain the confidentiality and safety of your information.
However, no online transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain your personal information only for as long as necessary to provide our services, maintain business records, comply with legal requirements, and support customer requests.
You may request the deletion of your personal information at any time by contacting us.
Information Sharing
Studio Donna does not sell, rent, or trade your personal information.
We may share limited information with trusted service providers only when necessary to:
- Process appointments
- Deliver SMS messages
- Manage website functionality
- Provide customer support
These providers are required to protect your information and use it only for the services they provide to Studio Donna.
Cookies & Website Tracking
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and understand visitor preferences.
Cookies help us improve website performance and provide more relevant information to our visitors.
You may disable cookies through your browser settings if you choose.
Third-Party Links
Our website may contain links to third-party websites or services.
Studio Donna is not responsible for the privacy practices, content, or security policies of external websites. We encourage visitors to review the privacy policies of any third-party websites they visit.
Your Privacy Rights
You have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To make a request, please contact Studio Donna using the information below.
SMS Opt-Out
You may stop receiving SMS messages from Studio Donna at any time by replying:
STOP
After unsubscribing, you will receive a confirmation message, and your phone number will be removed from future SMS marketing communications.
For assistance, reply:
HELP
or contact us directly.
Contact Information
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Studio Donna Lifestyle
2608 Colby Avenue
Everett, WA 98201-4011
Phone: +1 425-258-4941
Email: studiodonnamedspa@gmail.com